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Your room will be available from 4pm on the day of arrival, and we would ask if you can vacate it by 11am on your day of departure so that our housekeepers can prepare the rooms for the next guests.

There are no pets allowed in the property.

Parking in Tynemouth can be a bit of an art form! We only have very limited space at Laurel House itself but there are numerous paid for parking options available nearby. 

Please don’t park in the Grand’s car park as they use that for their guests, and please note that most residential areas are permit only so check for this before leaving your car!

Oops, it’s easily done. We have some spare chargers, toothbrushes, razors etc in an ‘Oopsie Daisy!’ drawer in the sideboard on the first floor landing. 

Please remember to return the chargers after your stay though so they’re there for the next forgetful guest... you can keep the toothbrush though! 

There are complimentary coffees, teas, water, soft drinks, biscuits and popcorn in your room – all locally sourced where we can. Please help yourself. If you run out during your stay then there are a few extras in the Spares drawer in the sideboard on the first floor landing.

We do not currently offer breakfast. If guests want to purchase breakfast, Crusoe’s on Longsands is a one-minute walk away or our neighbours, the Grand Hotel, also offer a sublime breakfast option.

If you have luggage that you would like to leave on the day of departure then you can put this in the corridor under the stairs on the ground floor (the door is marked as a fire door). 

Please note though, that this area is not monitored, so any belongings are left there at your own risk.

We offer free cancellation up to 7 days prior to your stay, any cancellations within 7 days of the stay will be charged at the full rate.